Payment Policy

Last Updated: November 4, 2026

At Ravoniq, we believe that shopping for women's clothing should be simple, secure, and convenient from start to finish.

We are committed to providing a transparent checkout experience with trusted payment options, clear pricing, and secure transaction processing.

This Payment Policy explains our accepted payment methods, billing procedures, transaction security, and refund arrangements.

1. Accepted Payment Methods

Ravoniq accepts the following major credit and debit card payment methods:

  • American Express (AmEx)

  • Diners Club

  • Discover

  • JCB

  • Maestro

  • Mastercard

  • Visa

All payments are processed through the secure payment services available on our website.

Customers can select their preferred supported payment method during checkout.

2. Payment Currency

All product prices and transactions are displayed and processed in United States Dollars (USD).

Ravoniq currently serves customers within the United States only.

3. Shipping Charges and Order Total

We offer FREE Standard Shipping on all orders within the United States, with no minimum purchase requirement.

  • Shipping Cost: FREE

  • Order Processing: 1–2 business days

  • Shipping Transit: 4–8 business days

  • Total Estimated Delivery: 5–10 business days

  • Order Cutoff Time: 5:00 PM Eastern Stanrard time (NY)

Applicable sales taxes, where required, are calculated and displayed during checkout.

Customers can review their final order total before completing payment.

For additional information, please review our Shipping Policy.

4. Secure Payment Processing

Protecting our customers' payment information is important to us.

Payments are handled through the secure payment processing systems enabled on our ecommerce platform.

These systems use industry-standard security measures to help safeguard payment information during transactions.

Ravoniq does not require customers to provide complete payment card details through email or telephone.

For your security, always complete purchases through our official website:

https://ravoniq.shop/

5. Payment Authorization

Full payment authorization is required before an order can be processed.

After a successful transaction, customers receive an order confirmation email containing relevant purchase information.

If a payment is declined, customers should verify their payment details or contact their card issuer for assistance.

Ravoniq may contact customers if additional payment verification is reasonably necessary.

6. Failed Payments and Billing Issues

If you experience a payment failure, unexpected transaction error, or possible duplicate charge, please contact our support team.

Include your order number, transaction date, and a brief description of the issue.

Our team will review your inquiry and assist with an appropriate resolution.

Please never send your full card number, CVV, or other sensitive payment credentials by email.

7. Order Cancellations

Customers may request an order cancellation before the order has been dispatched.

To request a cancellation, contact support@ravoniq.shop as soon as possible with your order number.

If an order has not been shipped, we will process the cancellation and initiate the applicable refund to the original payment method.

Once an order has been dispatched, customers may request a return after delivery under our Return & Refund Policy.

Any shorter cancellation or refund deadlines required by applicable law will be followed.

8. Refunds and Payment Reversals

Ravoniq accepts return requests within 30 business days after delivery, subject to our return conditions.

  • Return Window: 30 business days

  • Refund Processing Time: Within 10 business days after receiving and inspecting the returned item

  • Refund Method: Original payment method

  • Restocking Fee: None

  • Exchanges: Accepted

  • Return Method: By mail

Ravoniq covers return shipping for confirmed damaged, defective, or incorrect items.

Customers are responsible for return shipping when returning an item because of personal preference, change of mind, or an incorrectly selected size.

Refunds may require additional time to appear in your account depending on your payment provider.

For complete information, please review our Return & Refund Policy.

9. Fraud Prevention and Transaction Verification

To protect customers and maintain a safe shopping environment, transactions may be reviewed for unusual or unauthorized activity.

We reserve the right to request reasonable verification when necessary to prevent fraudulent payments.

If we cannot fulfill an order, we will notify the customer and arrange any refund due in accordance with applicable law.

10. Customer Support

If you have questions about payment methods, billing, transaction errors, order confirmations, or refunds, our customer support team is available to help.

For more information, please visit our Contact Us page.

Business Opening Hours

Monday–Friday: 9:00 AM–5:00 PM

Saturday–Sunday: Closed

Business Time Zone: Eastern Stanrard time (NY)

Contact Information

  • Store Name: Ravoniq

  • Website: https://ravoniq.shop/

  • Business Address: 288 Wall St, Kingston, New York 12401, United States

  • Customer Support Email: support@ravoniq.shop

  • Phone Number: +1 (845) 338-1300

  • Time Zone: Eastern Stanrard time (NY)

At Ravoniq, we're committed to making your shopping experience secure, transparent, and convenient. Thank you for choosing us for your women's clothing needs.